Who are we?
We are Clay Street, a leading independent commercial property consultancy providing bespoke advice to clients in acquiring and disposing of commercial property throughout the UK. At Clay Street, we are committed to maintaining the trust and confidence of our clients and visitors to our website. Clay Street never sell, rent or trade email lists with other companies and businesses for marketing purposes.
What data do we collect?
The personal information we collect from you might include:
- Your name
- Your address
- Your Telephone numbers
- Your Email address
- Your job title
- Your website browsing behaviour
- Your property preferences.
When someone visits www.claystreet.co.uk we use a third party service, Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out such things as the number of visitors to the various parts of our website. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
When we electronically send marketing material or a newsletter we will often use a third-party provider, MailChimp, to deliver the email. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletter. MailChimp is fully GDPR compliant and for more information please review MailChimp’s privacy notice read here. You can unsubscribe to any of our general mailings by clicking the unsubscribe link at the bottom of the emails.
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Anti money laundering
In order to comply with the requirements of the Anti-Money Laundering regulations in force, we will be required to obtain evidence to verify your identity. The required evidence may include sight of passport or other identification documents. We will retain this information for the duration of any negotiation and for 7 years post completion of the transaction.
How we use your information
We may use your information to:
- Send you information regarding property sales
- Provide information about Clay Street, our latest deals and information about the team.
Access to your personal information
The accuracy of your information is important to us. You are entitled to view, amend or delete the personal information that we hold. If you change email address, or any of the other information we hold is inaccurate or out of date, please email your request to firstname.lastname@example.org or write to us at Clay Street, 11 St. Christopher’s Place London W1U 1NG. Alternatively, you can call us on 0207 935 283. You have the right to ask for the the full information that we hold about you. If you wish to view the information we hold on you, please contact us on the details above and we promise to respond in 14 days or less.
Transferring your information outside of Europe
As part of the services offered to you through our website, the information which you provide to us may be transferred to countries outside the European Union. By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected, as outlined in this policy. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Privacy Notice Update
This Policy was updated 1st May 2018.